How Can I See All of My Amazon Reviews?

How to see my Amazon reviews is a question we get asked a lot, and for practiced reason. As an Amazon seller, it's very important to be aware of what customers are maxim about your products.

Your reviews are a primal source of product and business intelligence, informing you what's working well and what could be improved to bring in more sales. They reflect strongly on your relationship with customers and dictate how Amazon views (and later on rewards) you every bit a merchant on the world'southward largest online marketplace where every advantage counts.

Only before yous tin can begin monitoring your reviews, you take to know where to find them. Here are three methods for doing so, plus how Amazon customers can view, edit, or delete their ain reviews.

How to See My Reviews on Amazon: 3 Methods for Sellers

You can view, and more than importantly, manage your reviews on Amazon in the following ways:

Manually Check Your Product Pages

The most basic method for seeing your reviews on Amazon is visiting the item in question's product detail page and checking out its ratings and written reviews.

Filtering your reviews past Amazon'due south 'Read reviews that mention' feature can assistance yous narrow in on sure topics.

While this method works but fine if you only sell a few items, it's not very viable if you lot carry multiple products.

Apply Amazon's Customer Reviews Feature on the Make Dashboard

Amazon'southward Seller Key platform does provide a identify for you to see reviews, but you must own a make and be enrolled in Amazon's Make Registry program. So, not everyone has this option.

If you are a brand-registered seller and would like to admission this exclusive feature, here'south how to find it:

i. Go to the Brands Menu in Seller Central. Once again, if you don't see this carte du jour, you're either not brand registered or haven't been identified equally a brand owner yet.

2. Get to the Brand Dashboard. The Brand Dashboard is the central hub to find specialized tools and services that tin assist y'all grow and optimize your business.

Learn more near the Brand Dashboard and how to diagnose your Amazon brand health here.

iii. Wait for the Client Reviews Feature Under Brand Benefits. The Client Reviews page allows you to view any product reviews received in the past 30 days. Reviews will be shown within 24 hours of when they were published past buyers and are retained for 30 days.

You can perform a number of different actions on this page:

• Filter reviews by star rating and time period
• Employ the search bar to notice a specific ASIN
• Study review abuse to Amazon
• Marker reviews as done to remove them from the default view

Every bit of June 2021, brands may likewise contact buyers who left disquisitional (1-3 star) reviews with templated messages to offer a courtesy refund or replacement detail or check with the buyer to analyze a product event based on that review.

This key brand registry perk can help preserve the customer experience and potentially even pb to better ratings.

Automate Review Monitoring with Tertiary-Party Software

The terminal method for how to view Amazon reviews involves the use of third-political party review monitoring software similar eComEngine'due south FeedbackFive.

Getting started is a breeze! Just identify the ASINs you want to runway and the tool will automatically begin to pull in Amazon reviews for each item so you can see them in ane primal location. In add-on to monitoring your own ASINs, it's also a good idea to keep an heart on those of a few close competitors for intel.

FeedbackFive puts key review information for 17 international Amazon marketplaces right at your fingertips, including:

• Review totals for the terminal vii, thirty, or ninety days
• Top reviewed products
• A daily/weekly summary of new reviews received

You can easily sort, filter, and analyze your reviews from within the tool or export the information to a CSV to track trends over time and maintain a detailed review history database. Or, if you are tracking rival ASINs, have access to an incredibly comprehensive competitor analysis that yous can use to inform your own strategy.

When monitoring your reviews, information technology's important to non let negative reviews gain too much traction and impact your sales. To help mitigate this, FeedbackFive too has an alerting feature that will transport text and/or email notifications when new negative reviews are received. Armed with this crucial (and potentially costly) information, you can have action much faster to try and resolve the problem, whether it's by editing your listing content, addressing the issue with your supplier, or even removing a troublesome ASIN from your catalog entirely.

(Editor's Note: At the time of writing, Amazon does not notify sellers when new reviews are received.)

How to See My Amazon Reviews: 2 Methods for Buyers

Every bit an Amazon customer, you can submit a review for an item on the product item page where information technology'due south listed for sale. Interestingly (and a bit controversially), yous can leave a review on Amazon even if y'all ultimately didn't purchase the production there, provided yous run across certain eligibility requirements.

Related Reading: Amazon Reviews FAQ: Answers to Your Acme Questions

Once the review is published, yous can view, edit, or hibernate it from your reviewer contour, which is a publicly available page.

On desktop:

one. Log into your Amazon account and hover over the Business relationship & Lists dropdown correct under your proper name in the peak navigation bar. Click on the Account link.

two. Scroll down to the Ordering and shopping preferences section and click on Your Amazon contour.

3. Go to the Community activity section of your Amazon profile and open the 3-dot dropdown menu to edit, delete, or hide a review on your public profile.

On the mobile app:

1. Log into your Amazon account and tap the profile icon on the bottom toolbar.

ii. Click on the Your Account button.

3. Scroll down to the Personalized content section and click the Profile link.

four. Roll all the style down to the Community activity section and use the three-dot dropdown menu to edit, delete, or hibernate the review.

Need More Help?

Whether you're a buyer or a seller (or both), we hope yous tin now confidently say that you know how to view Amazon reviews. Merely recall, as an Amazon merchant, you're prohibited from writing reviews for your ain items.

If you run into any issues on this topic, please don't hesitate to reach out to u.s. for assist!

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Source: https://www.ecomengine.com/sell-on-amazon/see-amazon-reviews

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